AI agents and assistants
Assistants that answer from your records and complete the routine work that follows.
Learn more about AI agents and assistantsSoftware development company · Karachi
AI-enabledsoftware, built forthe work you do.
EASM is an AI-enabled software development company. We design, build and run applications, enterprise systems, integrations and AI agents for institutions and businesses, and our own product line runs at universities today.
- Registrar: How many applicants for BBA are still missing documents?
- EASM: 38 of 212 BBA applicants have at least one document missing. 21 need an intermediate transcript, 11 a CNIC or B-form copy, and 6 need both. (Source: Admissions CRM · synced 4 min ago)
01Software development
We build what your organisation runs on.
Applications, enterprise systems, integrations, websites and AI agents, designed and built to order, then run after launch.
Web and mobile applications
Customer apps, staff apps, portals and dashboards, designed and built to order.
Learn more about Web and mobile applicationsEnterprise systems
Workflow, records, approvals and reporting for departments that run on spreadsheets.
Learn more about Enterprise systemsIntegrations
Your ERP, SIS, CRM, LMS, phone system and ad platforms, connected so data moves without copying.
Learn more about IntegrationsWebsites
Company and institutional websites, designed, built and hosted.
Learn more about WebsitesHosting and operations
Hosting, monitoring and updates for what we build, on EASM Clouds or your own servers.
Learn more about Hosting and operationsERPStudent information systemCRMLMSPBX and telephonyPolicy documentsHR systemFinance and billingWhatsApp BusinessWeb chatEmail and calendarsSingle sign-onKiosksIntranet
02Our products
Products for the work every institution shares.
Eight products we built and run, sold on their own or together. They are also the clearest proof of how we build.
EASM Support
Every conversation, lead and ticket in one place, with the assistant answering first.
Explore EASM SupportEASM Knowledge
The reviewed source behind every answer, cited to the document and page.
Explore EASM KnowledgeEASM Forms
One form, filled on a link, in a chat or on a call, with every answer landing where your team works.
Explore EASM FormsEASM Calling
A dialer for your team, AI call campaigns for every lead, and phone lines that always answer.
Explore EASM CallingEASM Ask
Students and staff ask about their own records, in their own words, inside the portal they already use.
Explore EASM AskEASM Kiosk
A front desk that greets every visitor, knows who is expected and finds the right office.
Explore EASM KioskEASM Marketing
From first visit to confirmed result: see which campaigns produce applications, appointments or sales, not just clicks.
Explore EASM MarketingEASM Automation
Connect your systems, choose what the assistant may ask them for, and set the rules it follows.
Explore EASM AutomationTrusted by
Salim Habib UniversityKarachi
Karachi Institute of Economics and TechnologyKarachi
03 EASM One
One infrastructure under every product we build.
Every EASM product, and much of what we build for clients, runs on EASM One: one sign-in, one record of each person, one knowledge base, one security model and one audit trail.
1What it provides
Identity and roles, connections to the systems you already run, an AI layer that answers only from approved sources, and a log of every action.
2How it is deployed
As a combination of products for one organisation, on your servers, a private cloud or EASM Clouds. Universities run it today.
×What it is not
Not a new ERP and not a replacement for your staff. Your systems stay as they are, and your team handles the cases that need a person.
Vice Chancellor asks
How many BBA applicants are still missing documents?
EASM One answers
38 of 212. Most still need an intermediate transcript.
- Applicant
- Student
- Staff
- Leadership
EASM Oneagentic AI layer
- ERPFinance and HRUpdated
- SISStudent recordsUpdated
- CRMAdmissionsUpdated
- LMSCoursesUpdated
- PBXPhone linesUpdated
- DocsPoliciesUpdated
04 What changes
Built for results leadership can measure.
Three outcomes come before any technology. Each one shows up in numbers your team already reports.
01
More applicants and leads
Every enquiry answered in seconds, day and night, and handed to your team qualified.
02
Lower operating cost
Routine questions and tasks handled by EASM, so staff focus on work that needs people.
03
Better experience
One place to ask, in English, Urdu, Punjabi or Sindhi, on web, phone or kiosk.
05Industries
EASM One, deployed by industry.
In production at universities. Now extending to hospitals and enterprises with a small number of partner organisations.
EASM One for Universities
Applicants, students, faculty and leadership answered at any hour, in their own language, across admissions, academics and the front desk.
Explore the deployment for UniversitiesEASM One for Hospitals
Patient calls, messages, registration and reception for hospitals and clinics, handled on every line at once.
Explore the deployment for HospitalsEASM One for Enterprises
Customers and employees talking to your systems in plain language, across every branch and every channel.
Explore the deployment for Enterprises06 Your data
Your data stays where you decide.
EASM is deployed for institutions that answer to regulators, boards and parents. Your IT team decides where it runs and who sees what.
- On-premises or private cloudRun EASM on your servers, in your private cloud or on EASM Clouds.
- Role-based accessPeople only see the records their role allows.
- Every answer traceableEach answer links to the document or record it came from.
- Four languagesEnglish, Urdu, Punjabi and Sindhi today. Arabic is on the roadmap for the Gulf.
07Working with EASM
From the first meeting to your first results.
Five clear steps, for a product deployment or a project built to order. You start with one department, and expand only when the results are in.
First conversation
45 minutes with your team, with a live demonstration on your own questions or a walk through your project.
EASMScope
Which systems, which people and which channels. A written scope and timeline before any work starts.
EASM with your IT teamBuild and connect
We build what is needed, connect your systems, load your knowledge and set the access rules.
EASMGo-live
The first products or the first release go live for one department, with measured results.
Your team, supported by EASMRun and expand
Support, monitoring and updates, then more products and more departments as the results come in.
Together
08 Questions leaders ask
Straight answers before the first meeting.
- Do you build custom software, or only sell products?
- Both. We build software to order, and we sell our own product line. Many projects combine the two: our products where they fit, custom work where they do not.
- Do we have to replace our current systems?
- No. EASM works on top of them. Your ERP, SIS, CRM, LMS and phone system stay exactly where they are.
- How long does a project take?
- It depends on the scope and the systems involved. We agree a written timeline during scoping, before any work starts.
- Where is our data hosted?
- On your servers or private cloud; your choice. EASM Clouds is available if you prefer not to host.
- Which languages?
- English, Urdu, Punjabi and Sindhi today, and the assistant follows the person when they switch mid-conversation. Arabic is on the roadmap.
- Which systems do you connect to?
- Most ERP, SIS, CRM, LMS and PBX systems, through APIs, database connectors and telephony bridges.