EASM Support
Every conversation, lead and ticket in one place, with the assistant answering first.
Explore EASM SupportThe EASM product line
Eight products.One infrastructure.
We built these products for the work every institution shares, and we run them for the organisations that use them. Each one does its job on its own; together they share one sign-in, one record of each person and one audit trail on EASM One.
The product line by job
Answer people
Every conversation, call, visit and portal question, answered and followed through.
Collect and measure
The information you collect, and what your campaigns actually produce.
The foundation
The approved sources every answer comes from, and the systems and rules every assistant works within.
The line
Use one. Combine them as you grow.
Most organisations start with the product that removes the biggest queue, usually Support or Calling, and add the rest once the first is part of daily work.
EASM Knowledge
The reviewed source behind every answer, cited to the document and page.
Explore EASM KnowledgeEASM Forms
One form, filled on a link, in a chat or on a call, with every answer landing where your team works.
Explore EASM FormsEASM Calling
A dialer for your team, AI call campaigns for every lead, and phone lines that always answer.
Explore EASM CallingEASM Ask
Students and staff ask about their own records, in their own words, inside the portal they already use.
Explore EASM AskEASM Kiosk
A front desk that greets every visitor, knows who is expected and finds the right office.
Explore EASM KioskEASM Marketing
From first visit to confirmed result: see which campaigns produce applications, appointments or sales, not just clicks.
Explore EASM MarketingEASM Automation
Connect your systems, choose what the assistant may ask them for, and set the rules it follows.
Explore EASM AutomationTrusted by
Salim Habib UniversityKarachi
Karachi Institute of Economics and TechnologyKarachi
EASM One
Built on one infrastructure.
Every product runs on EASM One. A person who chats on the website, fills a form and later takes a call is one record, answered from one knowledge base, under one set of roles, with one audit trail.
How EASM One worksDeployments
Combined for your industry.
An EASM One deployment combines the products an organisation needs, configured to its own systems.
EASM One for Universities
Applicants, students, faculty and leadership answered at any hour, in their own language, across admissions, academics and the front desk.
Explore the deployment for UniversitiesEASM One for Hospitals
Patient calls, messages, registration and reception for hospitals and clinics, handled on every line at once.
Explore the deployment for HospitalsEASM One for Enterprises
Customers and employees talking to your systems in plain language, across every branch and every channel.
Explore the deployment for Enterprises