EASM Support
Every conversation, lead and ticket in one place, with the assistant answering first.
Explore EASM SupportEASM One for Hospitals
Every patient call and message answered, on every line at once.
EASM One for Hospitals combines our product line for patient communication and administration: enquiries, appointments, reminders, registration and reception, on the phone, WhatsApp and at the front desk.
The deployment
EASM One for Hospitals: the products.
The same products that run at universities today, configured for your departments, your systems and the people you serve.
EASM Calling
A dialer for your team, AI call campaigns for every lead, and phone lines that always answer.
Explore EASM CallingEASM Forms
One form, filled on a link, in a chat or on a call, with every answer landing where your team works.
Explore EASM FormsEASM Knowledge
The reviewed source behind every answer, cited to the document and page.
Explore EASM KnowledgeEASM Kiosk
A front desk that greets every visitor, knows who is expected and finds the right office.
Explore EASM KioskWhat it handles
The front desk, on every line at once.
Appointments and reminders
Booked by phone and WhatsApp, with reminders and follow-up calls placed by EASM Calling.
Doctor schedules and fees
Which consultant is in today, when, and what the visit costs, answered from EASM Knowledge.
Registration and consent
Patient registration, consent and feedback forms filled on a link, in a chat or on a call with EASM Forms.
Reception and wayfinding
EASM Kiosk at the entrance: arrivals, directions and queue information.
- Patient, WhatsApp: Is Dr. Farah Siddiqui available on Saturday? And what is the consultation fee?
- EASM: Dr. Siddiqui sees patients on Saturday from 10 a.m. to 1 p.m. The consultation fee is listed on the hospital's fee schedule, which I've sent you. Shall I book 11:30 a.m.?
- Patient, WhatsApp: Yes, please.
- EASM: Booked for Saturday at 11:30 a.m. Please bring your previous reports. You'll get a reminder call on Friday evening. (Source: Scheduling system · Hospital policy)
Partner programme
A small number of partners, chosen deliberately.
We are extending EASM One to healthcare with a small number of partner hospitals and clinics. Each partner deploys the full product line, configured to its own systems and departments, and shapes how EASM One works in healthcare.
- The full product lineEvery product in the deployment, configured to your systems, departments and channels.
- A team assigned to youEngineers and an implementation lead who know your organisation by name.
- A say in the roadmapPartners shape how EASM One works in their sector, before anyone else.
- Your systems, your rulesYour servers, a private cloud or EASM Clouds, under your roles and audit.
EASM handles administration and communication only. It does not give clinical advice or make diagnostic decisions.
How calls are handled
Works on the phone lines you already have.
EASM Calling connects to your existing exchange through a small bridge your IT team installs. Your numbers and extensions stay as they are.
PBX voice calling
A bidirectional voice path through the telephony bridge
Trusted by
Salim Habib UniversityKarachi
Karachi Institute of Economics and TechnologyKarachi