EASM Support
Every conversation, lead and ticket in one place, with the assistant answering first.
Explore EASM SupportOne form, filled on a link, in a chat or on a call.
Build a form once and share it as a link, a QR code or an embed. The assistant can collect the same form on website chat, WhatsApp and calls, with the same rules, and every response lands where your team already works.
In plain words
What EASM Forms is, and what changes for you.
- What it is
- A form builder inside your EASM workspace, in your own brand, whose forms the assistant can also fill in with people during a conversation.
- Who uses it
- Every department that collects information: admissions, events, student affairs, HR, IT and administration.
- What changes for you
- No outside form subscription, no responses copied from a spreadsheet, and no enquiry lost between a form and the team that should act on it.
The problem today
Forms live in outside tools. Responses sit in spreadsheets, someone copies them into the right system by hand, and the assistant that talks to people all day knows nothing about them.
One conversation
A visitor on the website chat
An illustrative example of how EASM Forms works. Names and figures are examples, not client data.
- Visitor: I'd like to visit the campus with my parents next week.
- EASM: I can book that here. Which programme are you interested in, and which day suits you: Tuesday, Wednesday or Saturday?
- Visitor: BBA, and Saturday please.
- EASM: Done. Your campus visit is booked for Saturday at 11 a.m. for three people. Your confirmation is on its way by email. (Source: Campus visit form · submitted through chat)
Capabilities
What EASM Forms does, day to day.
In the product
23
field types, including CNIC, Pakistani mobile and programme questions
01
A builder for every form
23 field types, including CNIC, Pakistani mobile numbers and a programme question that reads your own programme list. One page, sections, or one question at a time.
02
Templates and drafting
Ready templates for admissions, events, feedback, scholarships and requests, or describe the form you need and review the draft.
03
Share it anywhere
A readable link, a QR code, an embed on your website, and campaign links that record which ad a response came from.
04
The assistant collects it
One switch per form. The assistant offers it at the right moment on chat, WhatsApp or a call, asks one question at a time, and reads the answers back before sending.
05
Responses that act
A response creates or updates the contact, opens a ticket for the right department and notifies the team.
06
Private by design
Sensitive answers are sealed and shown masked. No form can ask for passwords, card numbers or one-time codes.
Works with
EASM Forms and the rest of the product line.
Every EASM product runs on EASM One, so they share sign-in, people, knowledge and audit. Use one, or combine them.
EASM Calling
A dialer for your team, AI call campaigns for every lead, and phone lines that always answer.
Explore EASM CallingEASM Marketing
From first visit to confirmed result: see which campaigns produce applications, appointments or sales, not just clicks.
Explore EASM MarketingDeployed in
Where EASM Forms runs.
EASM One for Universities
Applicants, students, faculty and leadership answered at any hour, in their own language, across admissions, academics and the front desk.
Explore the deployment for UniversitiesEASM One for Hospitals
Patient calls, messages, registration and reception for hospitals and clinics, handled on every line at once.
Explore the deployment for HospitalsEASM One for Enterprises
Customers and employees talking to your systems in plain language, across every branch and every channel.
Explore the deployment for Enterprises