EASM Support
Every conversation, lead and ticket in one place, with the assistant answering first.
Explore EASM SupportEASM One for Enterprises
Let every employee and customer talk to your systems.
EASM One for Enterprises combines our product line for groups with many branches, many systems and customers who speak more than one language, in Pakistan and across the Gulf.
The deployment
EASM One for Enterprises: the products.
The same products that run at universities today, configured for your departments, your systems and the people you serve.
EASM Knowledge
The reviewed source behind every answer, cited to the document and page.
Explore EASM KnowledgeEASM Forms
One form, filled on a link, in a chat or on a call, with every answer landing where your team works.
Explore EASM FormsEASM Calling
A dialer for your team, AI call campaigns for every lead, and phone lines that always answer.
Explore EASM CallingEASM Automation
Connect your systems, choose what the assistant may ask them for, and set the rules it follows.
Explore EASM AutomationWhat it handles
One interface for staff and customers.
Customer service and order status
Order, delivery and account questions on web and WhatsApp, with EASM Support.
HR and policy questions
Leave balances, policies and procedures answered from EASM Knowledge and your HR system.
Requests and approvals
Employee and customer requests collected with EASM Forms and routed to the right team.
Sales and service lines
Leads called and qualified, and service calls answered, with EASM Calling.
- Regional manager: Which branches missed their delivery target last week?
- EASM: Three of 14: Gulshan, Clifton and DHA Phase 6. Clifton missed by the widest margin, mostly on Friday orders. (Source: ERP · Order and delivery records)
Partner programme
A small number of partners, chosen deliberately.
We are extending EASM One to enterprise with a small number of partner organisations. Each partner deploys the full product line, configured to its own systems and branches, and shapes how EASM One works in its sector.
- The full product lineEvery product in the deployment, configured to your systems, departments and channels.
- A team assigned to youEngineers and an implementation lead who know your organisation by name.
- A say in the roadmapPartners shape how EASM One works in their sector, before anyone else.
- Your systems, your rulesYour servers, a private cloud or EASM Clouds, under your roles and audit.
Trusted by
Salim Habib UniversityKarachi
Karachi Institute of Economics and TechnologyKarachi